Family from the UK awarded damages for poor conditions whilst staying in a four-star setting on the Riviera

Family from the UK awarded damages for poor conditions whilst staying in a four-star setting on the Riviera - A family from the UK have been awarded nearly £4,000 in damages after a dream holiday here on the French Riviera left them returning “home miserable”. The couple said they had been looking forward to a “gourmet” experience with their children, in a four-star setting at Club Med Opio however they say they were welcomed with “stale croissants” and a “mouldy room”.  In deciding to award damages, the judge considered photographic evidence of the hotel’s rooms and said they seemed “dirty and showed signs of considerable wear”. Club Med had also provided photos, which showed the rooms in a far superior state, but the court decided that since they were undated, they proved little. A Club Med spokesperson said: “We recognise the recent court ruling in the case concerning a guest complaint about one of our resorts. While we always strive to provide the best possible experience for our guests, we do accept that on this occasion, there were issues that affected the guests’ enjoyment of their stay. That is why we offered a 20% reduction to them”.

 

 

 

Last local news

Weather Alert: Thunderstorms expected in Alpes-Maritimes this afternoon

A yellow weather alert is in place today, Tuesday April 29th, for the Alpes-Maritimes department, with Météo France warning of thunderstorms across pa... Weather Alert: Thunderstorms expected in Alpes-Maritimes this afternoon Read More

29/04/2025

French and Riviera News Tuesday 29th April 2025

As we approach May 1st, 2025, several important changes are set to take effect in France as with every first of the month, affecting everything from t... French and Riviera News Tuesday 29th April 2025 Read More

29/04/2025

Weather Forecast - Tuesday 29th April 2025

Fine and sunny with light winds. Thundery showers forecast by this afternoon in Marseille. Highs of 22 degrees in Nice, Monaco and Vence. ... Weather Forecast - Tuesday 29th April 2025 Read More

29/04/2025

Evening Update Monday 28th April 2025

A massive power outage struck Spain, Portugal, and parts of southern France late Monday morning, leaving buildings in the dark, trains halted, and tra... Evening Update Monday 28th April 2025 Read More

28/04/2025

French and Riviera News Monday 28th April 2025

French politicians have strongly condemned a deadly stabbing at a mosque in southern France, where a man was killed while praying. ... French and Riviera News Monday 28th April 2025 Read More

28/04/2025